StitchArt Privacy Policy


  1. StitchArt complies with the principles of the General Data Protection Regulation which came into force on 25th May 2018 when dealing with all data received from visitors to the site.
  2. We only hold the data necessary to offer services provided on, namely to allow users of the service to buy and sell, message one another and engage with community created content.
  3. We also keep user data in order to allow us to contact you in the event of account withdrawal or new passwords being provided.
  4. We only hold personal data for as long as necessary.
  5. Once data is no longer needed, it is deleted from our records.
  6. If you request to close your account, then all your personal data will be deleted within three working days of the request.
  7. Accounts cannot be scheduled for deletion.
  8. We never sell, rent or exchange mailing lists.
  9. We may, however, share commercial and technical data with our partners where a customer has accessed and used our website. This data will not be personal data, but will be anonymised (for example, the kind of data you have seen in ‘Google Analytics’).
  10. We never send bulk unsolicited emails (spam).
  11. We may send emails to existing customers, or prospective customers who have enquired or registered with us, regarding products and services directly provided by StitchArt.
  12. All emails sent by us will be clearly marked as originating from us and will include clear instructions on how to unsubscribe from our email service and any future emails.
  13. Our website uses ‘cookies’ to track use and allow customers to purchase from our website. These cookies do not contain or pass any personal, confidential or financial information or any other information that could be used to identify individual visitors or customers purchasing from our website.
  14. You are free to refuse cookies. However, for purely technical reasons this may prevent you from using the buy and sell features of our website. This is because anonymous cookies are commonly used to keep track of the contents of customers’ shopping carts during the checkout process. This facility ensures that the items added to or removed from your cart are accurately stated when you move to payment.